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Refund Policy

At th·Elèments, each scrunchie is meticulously crafted from a unique cut of genuine Hermes silk, ensuring that every piece is distinct and one-of-a-kind. Due to the individualized nature of our products, all sales are final, and we are unable to offer refunds or exchanges. We take great care in quality-checking each scrunchie before it is packaged and shipped to you.

The only exception to our refund policy is if you receive an incorrect item. In such a case, please contact us immediately, and we will work swiftly to resolve the issue.

Thank you for understanding and for choosing th·Elèments for your luxurious accessories.

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