Thank you for shopping with us! We’re committed to delivering your items with care and efficiency.
 

Processing Time

All orders are processed and shipped within 10 business days.

 

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Special Delivery Dates

Occasionally, we may offer set delivery dates for specific products or collection releases. These dates will be announced on our website or at checkout before you place your order.
 

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Gift Wrapping

We offer elegant gift wrapping for an additional fee. If you would like your order gift-wrapped, please select this option at checkout. For orders shipping directly to a gift recipient, please indicate this preference in your order notes. We will include a gift receipt without prices to ensure a seamless gifting experience.
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International Shipping

​International orders are shipped via UPS. Charges for your order will be calculated and displayed at checkout. Rates are based on package weight and shipping destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. th·Elèments is not responsible for these charges if they are applied and are your responsibility as the customer.

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Once your order ships, you’ll receive a confirmation email with tracking details to follow your package’s journey.

If you have any questions or need further assistance with your order, feel free to reach out to us. We’re here to help!